03.19.07

Is the Customer Always Right?

Posted in Unrecognized Laws, Work Related at 8:21 pm by Flogsnozzel

No question here, just an editorial comment. The customer is usually right, but when the customer wants to abuse or assault the staff, requests a receipt in excess of his or her purchases to fiddle his or her taxes: issues preposterous threats; insists on returning unreturnable merchandise; demands to be hugely compensated for an immaterial or imaginary problem or otherwise behaves like a knucklehead just to see if he or she can get away with it, the customer should be considered dead wrong, and shown the door.

Of course, its not as catchy when you say it that way.

An expanded version of this editorial comment will be posted in the Op-Ed page on shopsulphursprings.com by the end of the week.

Burger Economics 101

Posted in Unrecognized Laws at 7:54 pm by Flogsnozzel

Hey Flog,

Shouldn’t a burger combo that costs over $5.00 …… Come with Freeking Cheese?

Your friend,

Deere


Hi Deere,

You just ran into one of the immutatable laws of economics and a marketing certainty. You cannot really have it your way without paying out the wazzoo. We are talking about Whataburger, right. Have you seen what the owner drives when he stops to check on his minions? He did not get that handsome piece of Detroit iron by giving away freebies. You can pay to have it your way or you can have it cheap. Unfortunately you cannot have them both. By the way, that old axiom “the customer is always right” in this case, is all lip service. Maybe someone will write a restaurant review for this store and comment on the perceived quality of their product and their pricing policy.  

Double Cheese for Everyone

    

12.13.06

Hoorah for Andy Rooney

Posted in Unrecognized Laws at 10:22 pm by Flogsnozzel

Hey Flog,

Do you know what it was that Andy Rooney said on 60 Minutes about averages or probability?

Losing It

Hi Losing, 

Sure, I’ll bet I can get close. He said that when 70% of the people arrested were black, in cities that were predominately black, that it was not racial profiling but the ” Law of Probability”.